気になる求人 |  | |
| 繧ｳ繝ｼ繝ｫ繧ｨ繝ｼ繧ｸ繧ｧ繝ｳ繝医�√ユ繧ｯ繝九き繝ｫ繝ｪ繝ｼ繝牙供髮� |
| |  勤務地:螟ｧ騾｣ | |
| | | 雇用形態: 正社員 職種: 技術・エンジニア 業種: IT・通信 | | | 求人詳細 | 閨ｷ遞ｮ
(1) 繧ｳ繝ｼ繝ｫ繧ｨ繝ｼ繧ｸ繧ｧ繝ｳ繝�
(2) 繧ｹ繝ｼ繝代�ｼ繝舌う繧ｶ繝ｼ
(3) 繝�繧ｯ繝九き繝ｫ繝ｪ繝ｼ繝�
莉穂ｺ句��螳ｹ
1)繧ｳ繝ｼ繝ｫ繧ｨ繝ｼ繧ｸ繧ｧ繝ｳ繝�
笆｡譌･譛ｬ縺九ｉ縺ｮHP陬ｽ蜩�(繝励Μ繝ｳ繧ｿ)繧剃ｽｿ逕ｨ縺励※縺�繧句､夜Κ縺ｮ縺雁ｮ｢讒倥°繧峨�ｮ繧ｳ繝ｼ繝ｫ繧貞�ｦ逅�縺吶ｋ
笆｡繝上�ｼ繝峨え繧ｧ繧｢縺ｨ繧ｽ繝輔ヨ繧ｦ繧ｧ繧｢縺ｮ繝医Λ繝悶Ν繧ｷ繝･繝ｼ繝�繧｣繝ｳ繧ｰ繧偵♀縺薙↑縺�縲√◎繧後ｒ髮ｻ隧ｱ縺ｧ隗｣豎ｺ縺� 縺昴ｌ莉･螟悶↓縺､縺�縺ｦ繧る崕隧ｱ縺ｧ蜉ｹ譫懃噪縺ｫ隗｣豎ｺ縺吶ｋ縺薙→
笆｡鬘ｧ螳｢縺ｮ隕∵悍繧堤炊隗｣縺励�√が繝ｼ繝翫�ｼ繧ｷ繝�繝励ｒ謖√■蜈ｨ縺ｦ縺ｮ髮ｻ隧ｱ蟇ｾ蠢懊ｒ縺翫％縺ｪ縺�
(2)繧ｹ繝ｼ繝代�ｼ繝舌う繧ｶ繝ｼ
笆｡繝√�ｼ繝�縺ｮ繝代ヵ繧ｩ繝ｼ繝槭Φ繧ｹ雋ｬ莉ｻ
笆｡繝√�ｼ繝�繝｡繝ｳ繝舌�ｼ繧偵�槭ロ繝ｼ繧ｸ繝｡繝ｳ繝医☆繧玖�ｽ蜉帙�√メ繝ｼ繝�繝｡繝ｳ繝舌�ｼ縺ｫ蜉ｩ險�繧剃ｸ弱∴縲√Γ繝ｳ繝舌�ｼ縺ｫ莉伜刈萓｡蛟､繧剃ｸ弱∴繝代ヵ繧ｩ繝ｼ繝槭Φ繧ｹ縺ｮ蜷台ｸ翫ｒ陦後≧縺薙→縲�
笆｡蜈ｨ繝√�ｼ繝�繝｡繝ｳ繝舌�ｼ繧貞ｰ弱″縲∝�九��縺ｮ繝√�ｼ繝�繝｡繝ｳ繝舌�ｼ繧偵Δ繝九ち繝ｼ縺吶ｋ
笆｡繝√�ｼ繝�繝｡繝ｳ繝舌�ｼ縺ｫ蟒ｺ險ｭ逧�縺ｪ繝輔ぅ繝ｼ繝峨ヰ繝�繧ｯ繧偵☆繧�
笆｡繝翫Ξ繝�繧ｸ縺ｮ蜈ｱ譛峨�∝ｽｹ蜑ｲ縺ｮ蟋比ｻｻ縲√メ繝ｼ繝�繝｡繝ｳ繝舌�ｼ縺ｫ雋ｬ莉ｻ繧呈戟縺｡縲√メ繝ｼ繝�縺悟級蠑ｷ縺ｧ縺阪ｋ繧医≧縺ｪ迺ｰ蠅�繧呈ｧ狗ｯ�
笆｡繧ｨ繧ｹ繧ｫ繝ｬ繝ｼ繧ｷ繝ｧ繝ｳ 繧ｳ繝ｼ繝ｫ縺ｮ隗｣豎ｺ縺ｫ謇句勧縺代☆繧�
笆｡繧｢繧ｯ繧ｷ繝ｧ繝ｳ縺ｮ繝輔か繝ｭ繝ｼ繧定｡後＞縲∬ｲｬ莉ｻ繧偵∪縺｣縺ｨ縺�縺吶ｋ縺薙→縲�
笆｡繝槭ロ繝ｼ繧ｸ繝｣繝ｼ縺ｮ陬應ｽ舌′縺ｧ縺阪ｋ縺薙→
笆｡繝√�ｼ繝�繧偵ｄ繧区ｰ励↓縺輔○縲∝�亥ｰ弱〒縺阪ｋ縺薙→縲�
笆｡譁ｰ縺励￥髮�繧上ｌ繧句�呵｣懆��縺ｨ縺ｮ髱｢謗･縲�
(3) 繝�繧ｯ繝九き繝ｫ繝ｪ繝ｼ繝�
笆｡Solve escalation technical case from Front line call agent team
笆｡conduct technical training for call agent
笆｡Develop knowledge base and tools
笆｡Provide support on call agent selection and evaluation.
蠢懷供雉�譬ｼ
(1) 繧ｳ繝ｼ繝ｫ繧ｨ繝ｼ繧ｸ繧ｧ繝ｳ繝�
豁｣遉ｾ蜩｡縺ｨ縺励※蜍､蜍吶＠縺溽ｵ碁ｨ薙′縺ゅｋ縺薙→縲√さ繝溘Η繝九こ繝ｼ繧ｷ繝ｧ繝ｳ繧ｹ繧ｭ繝ｫ荳ｭ邏夂ｨ句ｺｦ莉･荳�( 荳顔ｴ壹′譛帙∪縺励＠縺�) 縲∝燕蜷代″縺ｧ縺ゅｊ縲∝鵠隱ｿ諤ｧ縺後≠繧倶ｺ� 縲∬恭隱槭せ繧ｭ繝ｫ�ｼ夊恭譁�繧定ｪｭ繧�莠九′蜿ｯ閭ｽ縺ｪ莠�/莨夊ｩｱ縺後〒縺阪ｌ蟆壼庄縲�
(2)繧ｹ繝ｼ繝代�ｼ繝舌う繧ｶ繝ｼ
繧ｳ繝ｼ繝ｫ繧ｻ繝ｳ繧ｿ繝ｼ讌ｭ蜍咏ｵ碁ｨ楢�� :3 蟷ｴ莉･荳翫�√ユ繧ｯ繝九き繝ｫ繧ｵ繝昴�ｼ繝育ｵ碁ｨ楢�� :2 蟷ｴ莉･荳翫�∵ｭ｣遉ｾ蜩｡縺ｨ縺励※蜍､蜍吶＠縺溽ｵ碁ｨ薙′縺ゅｋ縺薙→縲√さ繝溘Η繝九こ繝ｼ繧ｷ繝ｧ繝ｳ繧ｹ繧ｭ繝ｫ / 繝�繧ｯ繝九き繝ｫ繧ｹ繧ｭ繝ｫ : 荳顔ｴ� 縲∝燕蜷代″縺ｧ縺ゅｊ縲∝鵠隱ｿ諤ｧ縺後≠繧倶ｺ九�∬恭隱槭せ繧ｭ繝ｫ : 闍ｱ譁�縺ｮ隱ｭ縺ｿ譖ｸ縺阪′蜿ｯ閭ｽ縺ｪ莠九�ゆｼ夊ｩｱ縺後〒縺阪ｌ縺ｰ蟆壼庄縲ゅ�槭ロ繝ｼ繧ｸ繝｡繝ｳ繝育ｵ碁ｨ楢�� :1 蟷ｴ莉･荳翫�、gent繧貞�ｬ蟷ｳ縺ｫ隧穂ｾ｡縺ｧ縺阪�√ヵ繧ｩ繝ｭ繝ｼ繧｢繝�繝輔′縺ｧ縺阪ｋ莠九�√さ繝ｼ繝ｫ繧ｻ繝ｳ繧ｿ繝ｼ縺ｮ驕狗畑迥ｶ豕√ｒ邂｡逅�縺励�√ヱ繝輔か繝ｼ繝槭Φ繧ｹ縲√け繧ｪ繝ｪ繝�繧｣邂｡逅�縺後〒縺阪ｋ莠九��Agent縺九ｉ菫｡鬆ｼ縺輔ｌ繧九ｈ縺�縺ｪ莠ｺ譟�縺ｧ縲√≠繧九％縺ｨ縲、gent 縺悟ロ縺阪ｄ縺吶＞迺ｰ蠅�縺､縺上ｊ縺瑚��縺医ｉ繧後ｋ縺薙→縲∝ｻｺ險ｭ逧�縺ｪ諢剰ｦ� / 閠�縺医′縺ｧ縺阪ｋ莠九��
(3) 繝�繧ｯ繝九き繝ｫ繝ｪ繝ｼ繝�
繝ｻBachelor Degree or above in a technical discipline (e.g., computer science , EE, Engineering, etc.
繝ｻAt least 3 years working experience in IT technical support or related job.
繝ｻAn deep knowledge of PC product support. -
繝ｻExperience with technical training
繝ｻExcellent analytical, interpersonal, communication and problem solving skills
繝ｻStrong initiative and ability to work independently
繝ｻOrganized, focused and efficient
繝ｻAbility to cope with pressure
繝ｻSelf motivated and driven
繝ｻStrong communication skills, both written and verbal. Proficiency in the Japanese language is required. English or Chinese speaking is preferable.
蜍､蜍吝慍
荳ｭ蝗ｽ驕ｼ蟇ｧ逵∝､ｧ騾｣蟶�
邨ｦ荳趣ｼ�
繧ｨ繝ｼ繧ｸ繧ｧ繝ｳ繝� / 7000-8500RMB
繧ｹ繝ｼ繝代�ｼ繝舌う繧ｶ繝ｼ / 10000-18000RMB
繝�繧ｯ繝九き繝ｫ繝ｪ繝ｼ繝� / 蠢懃嶌隲�
繝薙じ繧ｵ繝昴�ｼ繝茨ｼ啝繝薙じ縺ｮ謾ｯ邨ｦ
菴丞ｮ�謇句ｽ難ｼ壼渕譛ｬ邨ｦ縺ｮ8%
縺昴�ｮ莉匁焔蠖難ｼ壼､ｧ騾｣縺ｾ縺ｧ縺ｮ闊ｪ遨ｺ蛻ｸ縲∝ｼ戊ｶ翫＠謇句ｽ�(邨ｦ荳�1縺区怦蛻�)縲∵ｸ｡闊ｪ譎ゅ�吶ロ繝輔ぅ繝�繝医�∽ｽ丞ｮ�縺梧ｱｺ縺ｾ繧九∪縺ｧ縺ｮ繝帙ユ繝ｫ莉｣(14譌･縺ｾ縺ｧ)
縺昴�ｮ莉厄ｼ壻ｸｭ蝗ｽ隱槭�ｮ繝ｬ繝�繧ｹ繝ｳ(辟｡譁�)
荳玖ｨ倥Γ繝ｼ繝ｫ繧｢繝峨Ξ繧ｹ縺ｾ縺ｧ縺雁撫蜷医○縺上□縺輔＞縲�
info@pasona-global.com
謚倥ｊ霑斐＠縲√お繝ｳ繝医Μ繝ｼ繝輔か繝ｼ繝�繧帝�∽ｻ倥＆縺帙※鬆ゅ″縺ｾ縺吶��
驕ｸ閠�縺ｯ隨ｬ荳�谺｡縺ｯ髮ｻ隧ｱ縺ｧ縺ｮ繧､繝ｳ繧ｿ繝薙Η繝ｼ縲∽ｺ梧ｬ｡縺ｯ蟇ｾ髱｢蠑上�ｮ髱｢謗･繧呈擲莠ｬ(蝣ｴ蜷医↓繧医▲縺ｦ縺ｯ螟ｧ髦ｪ繧ゅ≠繧�)繧ゅ＠縺上�ｯ螟ｧ騾｣縺ｧ陦後ｏ繧後∪縺吶��
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